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Mandatory information according to Regulation (EU) No 524/2013 of the European Parliament and Council::


Link to the homepage of the European Commission's online consumer dispute resolution service: - further information is available there. For initial questions on possible dispute resolution, please contact us at

Some pages ask for personal information. Answering these questions is voluntary. Your data will be stored exclusively for the purpose of processing your enquiries, and will not be passed on to third parties. We assure you that we will treat your data confidentially and in accordance with the applicable data protection regulations. 
You have the possibility to prohibit the use of your data at any time.

This can be done either by e-mail or by post.

The owner of the data processing is the operator of this website according to the imprint.


This site uses both its own cookies and cookies from third parties. By continuing to use this website, you agree that these will be stored on your device.


A cookie is a small text file that is stored on the hard disk of the visitor's computer. There are different types of cookies. Only so-called technical cookies are used on this website, with the help of which the user-friendliness of this website can be increased. However, the website does not collect any personal data about the visitor.

So-called session cookies (cookies that are not permanently stored on the visitor's computer and are deleted when the browser is closed) are used to store a session identifier (random numbers generated by the web server), which enables safe and efficient navigation within the website​.

COOKIES from Third Party Providers

In In connection with this website, third-party cookies may be stored, such as cookies from social networks such as Facebook, Google Plus or Twitter. An example would be the "Like" button on Facebook. These third parties may set such cookies if you are logged on to their website and visit our website.


This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website (including your IP address) is transferred to a Google server in the USA and stored there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties if this is legally required or if third parties process this data on behalf of Google. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

By using this website, you agree to the processing of the data collected about you by Google in the manner described above and for the aforementioned purpose. The collection and storage of data can be contradicted at any time with effect for the future. In view of the discussion about the use of analysis tools with complete IP addresses, we would like to point out that this website uses Google Analytics with the extension "_anonymizeIp()" and therefore IP addresses are only processed in abbreviated form in order to exclude direct personal reference.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link. The current link is


This internet presence uses so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Social Plug-in from Facebook" or "Facebook Social Plugin".
An overview of the Facebook plugins and their appearance can be found here:

When you call up a page of our website that contains such a plugin, your browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the website by it. Through the integration of the plugin, Facebook receives the information that your browser has called up the corresponding page of our website, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is transmitted by your browser directly to a Facebook server in the USA and stored there.

Facebook may use this information for the purposes of advertising, market research and the design of Facebook pages to meet your needs. For this purpose, Facebook creates usage, interest and relationship profiles, e.g. to evaluate your use of our website with regard to the advertisements shown to you on Facebook, to inform other Facebook users about your activities on our website and to provide other services associated with the use of Facebook.

If you do not want Facebook to assign the data collected via our website to your Facebook account, you must log out of Facebook before visiting our website.

For the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your rights in this regard and setting options for protecting your privacy, please refer to the Facebook data protection information:

If you are logged in to Facebook, Facebook can assign your visit to our website directly to your Facebook account. If you interact with the plugins, for example by clicking the "Like" button or submitting a comment, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends.


Functions of the service Instagram are integrated on our pages. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA integrated. If you are logged in to your Instagram account, you can link the content of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our sites with your account.

We are not informed by Instagram about the content of the data transferred or the use of the data.

You can find more information at the following link:


We use the chatbot of an external service provider (Staymate OG, Hardeggasse 69-71/1/3, A-1220 Vienna, Austria) on our pages.

If you contact us via chatbot, your inquiry including all resulting personal data (name, inquiry & contact) will be stored and processed for the purpose of processing your request. The course of the conversation is stored for the purpose of optimizing the chatbot.

This function enables you to enter into automated communication in order to receive targeted information. In this way, interest-related information, which is dependent on your question, can be displayed.

This data is processed on the basis of Art. 6 para. 1 lit. b DSGVO, if your inquiry is related to the fulfilment of a contract or is necessary to carry out pre-contractual measures. In all other cases the processing is based on your consent (Art. 6 para. 1 lit. a DSGVO) and/or on our legitimate interests (Art. 6 para. 1 lit. f DSGVO), as we have a legitimate interest in the effective processing of the enquiries addressed to us.

The data will be deleted as soon as they are no longer required for the aforementioned purposes or the user requests the deletion of data. The chatbot deposits a cookie in your browser in order to recognize you the next time you visit the website. Furthermore, the chatbot uses the functions of the web analysis service Google Analytics by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043).

Further information and the privacy policy can be found in the Staymate privacy policy.

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